Date of Last Revision: March 4, 2025

Privacy Policy

Last Updated: [Date]

1. Introduction
Welcome to Coach Catalyst, operated by Catalyst Tech LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal data. This Privacy Policy explains how we process personal data, particularly for users in the European Union (EU), in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller & EU Representative
Catalyst Tech LLC is the data controller responsible for your personal data. Since we process personal data of individuals in the EU, we have appointed a representative within the EU.

EU Representative Contact Details:
Prighter EU Rep GmbH
Schellinggasse 3/10, 1010 Vienna
Austria
As representative in the EU according to Art 27 EU GDPR

Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website:https://app.prighter.com/portal/19368938684

3. Data We Collect
We collect and process different types of personal data, including:

• Communication Data: Emails, messages, and other interactions with us.
• Customer Data: Name, email, billing details, and transaction history.
• User Data: Account details, preferences, and app activity.
• Technical Data: IP address, browser type, device information, and cookies.
• Marketing Data: Preferences for receiving marketing communications.

4. Legal Bases for Processing
We process your personal data under the following legal bases:

• Consent: When you provide explicit consent (e.g., for marketing emails).
• Contract Performance: When processing is necessary to fulfill our contractual obligations.
• Legal Obligations: When required by law.
• Legitimate Interests: When processing is necessary for business operations, provided your rights are not overridden. We conduct a Legitimate Interest Assessment (LIA) to ensure your privacy rights are respected.

5. Data Collection Methods
We collect data through:

• Direct interactions (e.g., signing up, contacting support).
• Automated technologies (e.g., cookies, tracking pixels).
• Third-party sources (e.g., analytics providers, payment processors).

6. International Data Transfers
Since we operate in the U.S., we transfer personal data outside the EU based on Standard Contractual Clauses (SCCs). Following the Schrems II ruling, we have implemented additional safeguards, including:

• Encryption of data at rest and in transit.
• Pseudonymization techniques to minimize risk.
• Regular risk assessments to evaluate legal frameworks.

7. Cookies & Tracking Technologies
We use cookies to improve your experience. However, for non-essential cookies (e.g., marketing and analytics), we require active opt-in consent. You can manage your preferences anytime through our [Cookie Preference Center].

8. Your Rights Under GDPR
You have the following rights:

• Access: Request a copy of your personal data.
• Correction: Correct inaccurate data.
• Deletion: Request erasure of your data.
• Restriction: Limit data processing in certain cases.
• Portability: Receive data in a structured format.
• Objection: Object to data processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time.
• Lodge a Complaint: Contact your local data protection authority.

For Dutch users, you may contact the Autoriteit Persoonsgegevens (AP):

• Website: https://autoriteitpersoonsgegevens.nl
• Phone: +31 88 1805 250

A full list of EU data protection authorities can be found here.

9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, and contractual obligations.

10. Data Security
We implement strict security measures to protect your data, including:

• Encrypted storage and transmission.
• Regular security audits.
• Limited access to authorized personnel.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform.

12. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:

• Email: support@coachcatalyst.com
• Mail: Catalyst Tech LLC
  2935 S Fish Hatchery Rd #211
  Fitchburg, WI 53711

By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.