Date of Last Revision: Jan 28, 2025

1. INTRODUCTION

This privacy notice explains how we collect, use, and protect your personal data when you use our website https://coachcatalyst.com.
By providing us with your data, you confirm that you are over 13 years of age.

Data Controller:
Catalyst Tech LLC ("we", "us", "our") is the data controller for the purposes of GDPR.

Contact Details:

• Full name of legal entity: Catalyst Tech LLC
• Email: info@coachcatalyst.com
• Postal Address: 2935 S Fish Hatchery Rd #211, Madison, WI 53711

It is essential that the data we hold about you is accurate. Please inform us of any changes at info@coachcatalyst.com.

2. WHAT DATA WE COLLECT AND WHY WE PROCESS IT

We collect personal data to provide and improve our services. Personal data means any information that can identify an individual. It does not include anonymized data.

Types of Data We Process:

• Communication Data: Includes messages sent via website forms, email, social media, or other channels. Used for record-keeping and legal claims. (Legal basis: Legitimate interests)
• Customer Data: Includes name, billing/delivery addresses, email, phone, and purchase details. Used for service fulfillment. (Legal basis: Contract performance)
• User Data: Includes how you interact with our site/app, fitness data (if applicable), and content you post. Used for service enhancement and security. (Legal basis: Legitimate interests)
• Technical Data: Includes IP addresses, login info, browser type, visit length, and analytics. Used for security, analytics, and business growth. (Legal basis: Legitimate interests)
• Marketing Data: Includes your preferences for receiving marketing content. Used for promotions and targeted advertising. (Legal basis: Consent or legitimate interests)

Sensitive Data

We do not collect special categories of data (race, religion, sexual orientation, political opinions, etc.).

Automated Decision-Making

We do not engage in automated decision-making or profiling. If this changes, we will update this policy accordingly.

3. HOW WE COLLECT YOUR DATA

We collect data through:

• Direct interactions (forms, emails, purchases)
• Automated tracking (cookies, analytics)
• Third parties (Google Analytics, Facebook, payment providers)

For more on cookies, see our Cookie Policy.

4. MARKETING COMMUNICATIONS

We rely on consent for email marketing and legitimate interests for certain advertising. You can opt out anytime by:

• Updating your marketing preferences in your account
• Clicking unsubscribe in our emails
• Emailing info@coachcatalyst.com

Opting out does not affect service-related communications (e.g., purchase confirmations).

5. DATA SHARING

We may share your data with:

• Service providers (IT, payment, legal, auditing)
• Regulatory bodies (if legally required)
• Business partners (if we merge, sell, or restructure)

We require all third parties to protect your data in accordance with GDPR.

6. INTERNATIONAL DATA TRANSFERS

If we transfer data outside the European Economic Area (EEA), we ensure safeguards such as:

• Standard Contractual Clauses (SCCs) approved by the EU
• Adequacy decisions for countries with strong data protection laws
• Binding Corporate Rules (BCRs) for multinational data sharing

7. DATA SECURITY

We implement strict security measures to prevent unauthorized access, alteration, or disclosure of your personal data. If a data breach occurs that poses a risk to your rights, we will notify you and relevant authorities within 72 hours, as required by GDPR.

8. DATA RETENTION

We only keep your data as long as necessary for legal and operational purposes.

• Customer data: Kept for 7 years (tax and legal requirements).
• User/Technical data: Kept as long as needed for analysis, security, or service improvement.
• Marketing data: Retained until you opt out.

In some cases, we may anonymize your data for research or statistics.

9. YOUR GDPR RIGHTS

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (“Right to be Forgotten”)
• Restrict processing of your data
• Transfer your data to another provider (Data Portability)
• Object to direct marketing or legitimate interest-based processing
• Withdraw consent at any time
• File a complaint with your local Data Protection Authority

To exercise these rights, email info@coachcatalyst.com. We will respond within one month.

10. THIRD-PARTY LINKS

Our website may include links to external sites. We are not responsible for their privacy policies. Please review their terms before sharing your data.

11. COOKIES & TRACKING

GDPR requires active consent for non-essential cookies. You can manage these settings via our Cookie Policy.

12. POLICY UPDATES

We may update this policy to reflect changes in regulations or business practices. Major updates will be communicated via email or website notifications.